FAQ
Q1:Are your lights difficult to install?
Most of our lights come with detailed installation manuals and all necessary mounting accessories. For products that require wiring, we recommend hiring a licensed electrician to ensure safety and optimal performance.
Q2:Which countries do you ship to and how long does delivery take?
We ship worldwide. Orders are usually processed and dispatched within 3–7 business days. Shipping times vary depending on your destination and the selected courier service.
Q3:Can I return or replace a light if there’s a problem?
Yes. We offer a 30-day return policy and a 1-year warranty. If your product arrives damaged or defective, please contact our customer service team for a replacement or solution.
Q4:Do you offer customized lighting solutions?
Yes, we can customize the size, color, and light source of most products based on your requirements. Please contact our sales team for more details and a personalized quote.
Q5:How do I choose the right lighting product?
Consider your space, brightness needs, and design style. For outdoor areas, choose waterproof-rated fixtures; for indoor use, match color temperature and aesthetics to your interior design.